SHIPPING & RETURNS
Shipping Policy
At Hala MD, we understand the importance of receiving your order in a timely and efficient manner. We offer a range of shipping options to meet your needs, including standard and expedited shipping. Our shipping costs are calculated based on the weight and destination of your order, and will be displayed at checkout. Please note that we only ship within the United States. We take great care in packaging your order to ensure that it arrives in perfect condition. If you have any special packaging requests, please let us know and we will do our best to accommodate. If you have any questions or concerns about your order, please don't hesitate to contact us. We are committed to providing top-notch customer service and will do our best to resolve any issues as quickly as possible.
Return & Exchange Policy
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy within 30 days of receipt. To initiate a return or exchange, please contact our customer service team. We will provide you with instructions on how to return your product for a full refund or exchange. Please note that some restrictions may apply, and only products purchased directly from Hala MD are eligible for returns or exchanges. If you have any questions or concerns, please don't hesitate to contact us.